✦ SHIPPING POLICY ✦

At Burn & Bloom, every order is prepared with care, intention, and attention to detail.
From our hands to yours, we aim to deliver your pieces as smoothly as possible.

Below you will find everything you need to know about our shipping process.

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✦ Shipping Locations ✦

We currently ship to
• Québec
• Canada

International shipping may be added in the future.

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✦ Processing Time ✦

All orders are processed within 2 to 5 business days, excluding weekends and holidays.

During launches, promotions, or special events, processing times may be slightly longer.
Once your order is shipped, you will receive a confirmation email with tracking information.

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✦ Shipping Methods ✦

We offer the following shipping options at checkout

Standard Shipping
• Estimated delivery time: varies by location
• Most economical option

Express Shipping
• Faster delivery option
• Ideal if you need your order sooner

Delivery times are estimates and may vary depending on the carrier and destination.

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✦ Shipping Fees ✦

Shipping costs are calculated at checkout based on
• shipping method selected
• destination
• order weight and size

Free standard shipping is available on orders of 150 CAD or more.

Shipping fees are non refundable.

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✦ Tracking Your Order ✦

Once your order ships, a tracking number will be sent by email.
Please allow up to 24 hours for tracking updates to appear.

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✦ Delays & Carrier Issues ✦

Burn & Bloom is not responsible for delays caused by
• carriers
• weather conditions
• incorrect or incomplete shipping information provided at checkout

Once an order is in the carrier’s hands, delivery timelines are outside our control.

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✦ Incorrect Shipping Information ✦

Please ensure all shipping details are correct at checkout.

Burn & Bloom is not responsible for orders delivered to an incorrect address provided by the customer.

If an order is returned due to an address error, additional shipping fees may apply.

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✦ Lost or Stolen Packages ✦

Burn & Bloom is not responsible for lost or stolen packages once marked as delivered by the carrier.

If you experience an issue, please contact the carrier directly with your tracking number.

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✦ A Final Note ✦

Burn & Bloom is built on movement, trust, and intention.
We prepare every order with care and appreciate your understanding throughout the shipping process.

✦ She rides. She burns. She blooms. ✦